If you’ve had a plumber out from us during this recent cold snap we’ve had, it may be that you’ve had your emergency fixed by the MD of the company himself!
Stopcocks can be difficult to access or hard to turn but turning the water off quickly in the event of a leak is paramount. A Surestop is a great alternative as it can be installed in an accessible position and turns the water supply off with the flick of a switch.
Having your boiler serviced in the summer is often more convenient than having it done in winter, and now it will cost you less too: move your annual boiler service to the summer and save £20!
You may have a home boiler cover policy and think that your boiler will be fixed under that if it breaks down but are you aware of the terms of the policy and what that actually includes? You may be left with a big unexpected bill if your claim is invalidated for any of these common reasons.
A blocked drain needs resolving quickly but how do you know when it's your responsibility or your water provider's? We explain the difference plus how to avoid a blockage in the first place.
How can you heat your home efficiently so you strike the right balance between being warm enough and saving money? We set out some simple tips to minimise energy wastage.
Nobody enjoys paying out for boiler repairs but using cheap parts instead of genuine manufacturer parts can be a false economy and cost much more in the long term.
Sadly boiler and plumbing emergencies can happen at any time, even over Christmas. Having attended over 600 jobs in Christmas week alone, we'd like to say thank you to all our engineers and office staff who have worked tirelessly over the holidays.
The high standards that the insurance companies we work for insist upon mean that all customers get the same quality assured service.
A common issue for condensing boilers is the condensate pipe (the pipe that extends outside the property) freezing up. Here's how to protect it and, if it does freeze up, how to resolve the problem.
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Both engineers were hard working and courteous