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How to protect your property from flooding

5 August 2019

Flooded home

Flooding can cause significant damage as well as a great deal of distress, and is becoming more common due to the extreme weather conditions that we're increasingly experiencing. There are several things that you can do to protect your home from flooding, ranging from basic sensible precautions to more radical defences. What you choose to do will depend on your flood risk but here are several ideas to help you protect your home.

Drugs flushed down the toilet could be creating ‘meth-gators’ in the US

18 July 2019

sewer

Authorities in the US are warning that drugs flushed down the toilets are in danger of creating 'meth-gators' (alligators high on meth!) but can we be smug here in the UK? We often warn of the risks of putting wet wipes and fats into the drains but when almost half of adults in the UK take some kind of prescription medication, should we be careful about how we dispose of our medications here too?

Keeping engineers’ skills up to date

15 July 2019

gas engineer training

With around 50 engineers conducting up to 3000 jobs a month, it's vital we help them to continue to build on their skills. That's why we regularly offer training and development and this month our gas engineers have been learning more about installation and fault finding on Honeywell systems.

Planning your plumbing for summer holidays

11 July 2019

stop tap

We always associate plumbing problems with winter months due to the freezing temperatures and snow and rain but there are significant benefits to looking after your plumbing over the summer as well as the winter, especially if you're going away on holiday.

What to do if you hit a water pipe

27 June 2019

drilling

While we would never doubt your DIY skills, things can go wrong even for the most seasoned home improver and drilling or hammering into a water pipe is more common than you think. Here's how you can reduce the risk and how to prepare for all eventualities to minimise any damage to your home.

Discoloured water in your central heating system: what does it mean?

20 June 2019

No description available

Discoloured water from your boiler or radiator is an indication of a problem that could potentially be damaging to your central heating system. Here's what it means and what you can do to fix it.

Becoming Dementia Friends

19 June 2019

older man

We have made a commitment as an organisation to become Dementia Friends to give us the skills and knowledge to deal with people living with dementia with sensitivity and compassion.

Could you benefit from a smart thermostat?

6 June 2019

smart thermostat

Considering getting a smart thermostat system such as Nest or Hive for your home? We look at the benefits (and other factors) that these systems offer.

OFTEC urges people to smarten up their heating

30 May 2019

smart meter

OFTEC, the trade body that represents the oil heating industry, has created a guide to smarter heating to urge UK households to join a nationwide effort to reduce the amount of energy they use to heat their homes.

Would you like an extra £10 in your pocket?

23 May 2019

Ten pounds

Our boiler services are reduced by £10 over the summer but what can you really do with £10? If you have tenners to spare then this offer's probably not for you. However, we think you can have some pretty nice treats for £10 and surely it's better in your pocket than ours?

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